Refund policy

At Mama Vee Afro Market, customer satisfaction is our priority. Please read our return and refund policy carefully.

Eligibility for Returns:

• Items must be reported within 24 hours of delivery
• Products must be unused, unopened, and in their original condition
• Perishable and fresh food items cannot be returned unless damaged on delivery or incorrect.

How to Request a Return: Contact us on WhatsApp at 07353474745 or email sales@mamaveeafromarket.com within 24 hours of receiving your order. Please include your order details and a photo of the item if damaged.

Refunds:

Approved refunds will be processed within 3–5 business days

Refunds will be issued to the original payment method

Damaged or Incorrect Items: If you receive a damaged or incorrect item, please contact us immediately and we will arrange a replacement or full refund at no extra cost.

Questions? Contact us on WhatsApp at 07353474745.